Insights

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If you can make friends, then you can develop business.

I can’t take credit for this tip.  One of my clients recently had this epiphany…
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You don’t need to change WHO you are to become a skilled business developer.

You may just need to change what you do.  Think about it – business development…
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Make it Common Practice

I want to let you in on a little secret that might change your whole…
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Client Interviews: Final Wrap-Up

So there you have it. Truly the “A to Z” of implementing a successful client…
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Client Interviews: Trends & Themes – An Added Bonus

It’s our hope that by now, you are wholeheartedly convinced of the value an interview…
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Client Interviews: Communicating with the Client

For some reason, communicating with the client post-interview seems to terrify and intimidate lawyers. This…
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Client Interviews: Reporting Results & Action Steps

Interview – check. Done. Success! After all the blood, sweat and tears, and hours of…
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Client Interviews: General Interview Tips

After years of conducting interviews, LPC has compiled a list of interview tips to be…
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Client Interviews: The Art of Asking

Establishing Rapport The manner and order in which questions are posed during any interview can…
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Client Interviews: A Desired First Impression

After a multi-step strategic planning process that may have, at times, felt tedious and challenging……
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Client Interviews: Pre-Interview Preparation – One Week Prior

Once the interviewer has become familiar with the history and foundation of the client relationship,…
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Client Interviews: Pre-Interview Preparation – Two or More Weeks Prior

Colleagues and management are on board. The target list has been determined. The client has been contacted. The…
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Client Interviews: Client Contact

When the decision to interview a specific client has been made, the “relationship” attorney should…
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Client Interviews: Choosing the Clients to Be Interviewed

Once the foundation of your interview program is laid, it’s time to decide what clients…
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Client Interviews: To Call or Not to Call?

How should your interviewer conduct the interview? The two primary options, of course, are via phone…
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