Insights

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Client Interviews: Who’s Going to Ask the Questions?

You have the green light to move forward, realistic goals are in place and you…
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Client Interviews: Setting Realistic Goals

Certainly the overarching goal of a client interview program should be to obtain information that…
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Client Interviews: Internal Buy-In

One of the most common barriers to implementing interview programs is the lack of internal…
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Client Interviews: Rationale & Statistics

Client interviews are one of today’s hottest legal marketing topics. And these two little words—client…
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Top-Down Business Development Influence

A Managing Partner’s Responsibility to Shape Firm Culture This article originally appeared in the February…
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ABA’s Law Practice Magazine, November/December 2013

“Building and Sustaining a Business Development Culture” Tea Hoffman, Chief Strategy Officer at Parker Poe,…
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May I Have the Pleasure of Working With You?

Generally speaking, lawyers are good at asking questions. In fact, they couldn’t successfully serve their…
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Legal Marketing Association, Southeastern Chapter Regional Conference, October 2013

“Making Sure the Client’s Voice Is in the Room” Peter Johnson, panel member…
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Geneva Group International (GGI) North American Developing Leaders Conference, May 2013

“Business Development Strategies for the Professional Development Firm” Peter Johnson…
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Legal Currents

Dave Whiteside of Thomson Reuters referenced Peter Johnson’s presentation on Achieving Client Loyalty in his…
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Orange County (FL) County Bar Association, Business Law Committee, December 2012

“Best Practices in Law Firm Marketing” Peter Johnson and Susanne Mandel, Chief Marketing Officer, Lowndes…
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Legal Marketing Association, Southeastern Chapter Regional Conference, November 2012

“Achieving Client Loyalty” Peter Johnson Achieving Client Loyalty Presentation Handout…
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Billing As a Marketing and Business Development Tool

Use the billing process as a marketing and business development tool. This article appeared in…
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Legal Marketing Association, Southeastern Chapter, April 2012

“Top 50 Business Development Tips for Lawyers” Paul Clifford and Peter Johnson…
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Webinar – The Essentials of a Business Development Coaching Program

On December 6, 2011, Peter A. Johnson and Paul E. Clifford of Law Practice Consultants,…
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