Client Interviews: Final Wrap-Up
So there you have it. Truly the “A to Z” of implementing a successful client…
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Client Interviews: Trends & Themes – An Added Bonus
It’s our hope that by now, you are wholeheartedly convinced of the value an interview…
Client Interviews: Communicating with the Client
For some reason, communicating with the client post-interview seems to terrify and intimidate lawyers. This…
Client Interviews: Reporting Results & Action Steps
Interview – check. Done. Success! After all the blood, sweat and tears, and hours of…
Client Interviews: General Interview Tips
After years of conducting interviews, LPC has compiled a list of interview tips to be…
Client Interviews: The Art of Asking
Establishing Rapport The manner and order in which questions are posed during any interview can…
Client Interviews: A Desired First Impression
After a multi-step strategic planning process that may have, at times, felt tedious and challenging……
Client Interviews: Pre-Interview Preparation – One Week Prior
Once the interviewer has become familiar with the history and foundation of the client relationship,…
Client Interviews: Pre-Interview Preparation – Two or More Weeks Prior
Colleagues and management are on board. The target list has been determined. The client has been contacted. The…
Client Interviews: Client Contact
When the decision to interview a specific client has been made, the “relationship” attorney should…
Client Interviews: Choosing the Clients to Be Interviewed
Once the foundation of your interview program is laid, it’s time to decide what clients…
Client Interviews: To Call or Not to Call?
How should your interviewer conduct the interview? The two primary options, of course, are via phone…
Client Interviews: Who’s Going to Ask the Questions?
You have the green light to move forward, realistic goals are in place and you…
Client Interviews: Setting Realistic Goals
Certainly the overarching goal of a client interview program should be to obtain information that…
Client Interviews: Internal Buy-In
One of the most common barriers to implementing interview programs is the lack of internal…