Client Interviews: General Interview Tips
After years of conducting interviews, LPC has compiled a list of interview tips to be…
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Client Interviews: The Art of Asking
Establishing Rapport The manner and order in which questions are posed during any interview can…
Client Interviews: A Desired First Impression
After a multi-step strategic planning process that may have, at times, felt tedious and challenging……
Client Interviews: Pre-Interview Preparation – One Week Prior
Once the interviewer has become familiar with the history and foundation of the client relationship,…
Client Interviews: Pre-Interview Preparation – Two or More Weeks Prior
Colleagues and management are on board. The target list has been determined. The client has been contacted. The…
Client Interviews: Client Contact
When the decision to interview a specific client has been made, the “relationship” attorney should…
Client Interviews: Choosing the Clients to Be Interviewed
Once the foundation of your interview program is laid, it’s time to decide what clients…
Client Interviews: To Call or Not to Call?
How should your interviewer conduct the interview? The two primary options, of course, are via phone…
Client Interviews: Who’s Going to Ask the Questions?
You have the green light to move forward, realistic goals are in place and you…
Client Interviews: Setting Realistic Goals
Certainly the overarching goal of a client interview program should be to obtain information that…
Client Interviews: Internal Buy-In
One of the most common barriers to implementing interview programs is the lack of internal…
Client Interviews: Rationale & Statistics
Client interviews are one of today’s hottest legal marketing topics. And these two little words—client…
Top-Down Business Development Influence
A Managing Partner’s Responsibility to Shape Firm Culture This article originally appeared in the February…
ABA’s Law Practice Magazine, November/December 2013
“Building and Sustaining a Business Development Culture” Tea Hoffman, Chief Strategy Officer at Parker Poe,…
May I Have the Pleasure of Working With You?
Generally speaking, lawyers are good at asking questions. In fact, they couldn’t successfully serve their…